Our Privacy & Security Policy

Introduction

This privacy policy sets out how The Churches Conservation Trust (CCT) uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

This policy only relates to personal data collected by us, via our website, membership forms, fundraising responses, emails and telephone calls.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping related to the administration of memberships, donations and legacies
  • To improve our products and services
  • We may periodically send promotional communications about new products, special offers or other information which we think you may find interesting
  • To communicate information about our conservation work, membership, fundraising and other activities
  • For the fulfilment of orders for goods and services requested
  • From time to time, to contact you for market research purposes
  • To customise the website according to your interests

We may contact you by email, phone, fax or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of CCT and other carefully selected organisations. Written agreements exist between CCT and such parties that there must be no further disclosure of such personal data.

CCT holds your personal data in accordance with the security provisions of the Data Protection Act, 1998.

We use industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The website is then able to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We also use traffic log cookies to identify which pages of our website are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us and we only use this information for statistical analysis purposes. The information does not identify you or your computer.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website uses Google Analytics, a web analytics service provided by Google Inc (Google). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for CCT and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

CCT may also use cookies in its email communications to personalise the email and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. Once you have used these links to leave our site, however, you should note that we do not have any control over other websites. We therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • on our leaflets and other materials, you can choose not to be contacted by CCT
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

How to contact us

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If, at any time, you want to verify, update or amend your personal data or preferences please contact us by phone on 020 7213 0660, or email at central@tcct.org.uk or by writing to:

The Data Controller
The Churches Conservation Trust
1West Smithfield
London EC1A 9EE

Verification, updating or amendment of personal data will take place within 28 days of receipt of your request. If subsequently you make a data protection instruction to CCT which contradicts a previous instruction (or instructions), then we will follow your most recent instructions.

Changes to this policy

This policy is effective from 11 March 2011. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.